Purpose 

This  specialised program equips you with the knowledge and skills to manage crises effectively, aligned with the latest FQA’s ISO 22361:2022 standard. Learn to plan, respond, and recover from crises, minimising impact and protecting your organisation.

Audience

This course is ideal for anyone involved in crisis management, risk management, or business continuity planning, including:

• Crisis team members
• Risk managers
• Business continuity planners
• Senior management
• Anyone seeking to enhance crisis preparedness

By developing strong crisis management skills, you can safeguard your organisation and stakeholders in the face of any challenge.

Benefits 

Effective crisis management helps you:

• Minimise damage: Mitigate the negative effects of crises on your organisation and stakeholders.
• Build resilience: Respond effectively and recover swiftly from crisis situations.
• Communicate effectively: Build trust and transparency by communicating clearly during crises.
• Be prepared: Develop comprehensive plans to navigate potential

Outcome

This program EMPOWERS you to:

• Become an expert in FQA’s ISO 22361: Gain a thorough understanding of the latest standard’s principles, requirements, and best practices for crisis management.
• Implement a structured framework: Learn and apply a structured approach to crisis management, covering planning, preparedness, response, and recovery.
• Identify and assess crisis risks: Develop skills to proactively identify potential crisis scenarios and assess their associated risks.
• Develop effective plans and responses: Learn to create comprehensive crisis plans and strategies, including communication protocols, decision-making processes, and resource allocation.
• Communicate effectively in crises: Hone your communication skills to foster transparency and trust with stakeholders during crisis situations.
• Recover and learn from crises: Understand strategies for post-crisis recovery and learning, ensuring continuous improvement in your organisation’s crisis management capabilities.

FQA offers its Certification exam and self-study/blended Training courses at 3 levels (Foundation, Specialist, Professional). To understand more about the 3 levels, click here

For the ISO 22361:2022 Crisis Management self-study/blended Training Courses, we suggest that you choose the course which is the same level as the above Exam. For detailed information, please access:

• دورة تدريبية على المستوى التأسيسي
• دورة تدريبية على مستوى متخصص
• دورة تدريبية على المستوى المهني