Purpose
This program equips you with the knowledge and skills to establish and maintain effective quality management systems based on the ISO 9001 standard. Learn to implement a process-oriented approach, continuously improve, and meet customer requirements.
Audience
This course is ideal for anyone involved in quality management, seeking to improve organisational performance, customer satisfaction, and overall quality excellence.
Benefits
Effective quality management helps you:
- Optimise quality practices: Ensure products and services meet or exceed customer expectations.
- Align with global standards: Demonstrate a commitment to quality and customer satisfaction.
- Increase customer satisfaction: Identify and meet customer requirements, fostering loyalty.
- Improve process efficiency: Enhance the effectiveness of your organisation’s processes.
- Embrace continuous improvement: Foster innovation and adapt to changing needs.
Outcome
This program EMPOWERS you to:
- Gain a deep understanding of ISO 9001: Master the principles, requirements, and core concepts of quality management as outlined in the standard.
- Implement the standard effectively: Learn practical strategies to apply ISO 9001 principles within your organisation and enhance your quality management system (QMS).
- Embrace a process-oriented approach: Discover how to focus on the efficient and effective operation of interconnected processes to consistently meet customer needs.
- Drive continuous improvement: Learn and implement strategies for systematically improving your processes, products, and services over time.
Course Details
FQA offers its Certification exam and self-study/blended Training courses at 3 levels (Foundation, Specialist, Professional). To understand more about the 3 levels, click here
For the ISO 9001:2015 Quality Management Training self-study/blended Training Courses, we suggest that you choose the course which is the same level as the above Exam. For detailed information, please access:
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